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Reference: https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211
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Salesforce Accredited Agentforce Health Professional Sample Questions:
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color. What are two ways the designer should make the changes?
- A. Make edits to Field Style.
- B. Write custom CSS.
- C. Make edits to Field Properties.
- D. Made edits to Setup Panel.
Correct Answer: A,B 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A pharmaceutical company is looking to support patients throughout their clinical journey. One of the factors the company needs to track is the socioeconomic and cultural barriers that could hinder a patient ' s process.
Which Health Cloud capability should a consultant implement to fulfill this requirement?
- A. Utilization Management
- B. Care Blockers
- C. Clinical Barriers
- D. Social Determinants of Health
Correct Answer: D 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers ' administrators complete to successfully install the Health Cloud managed package in its org?
- A. Enable person accounts from Setup
- B. Enable Chatter settings from Setup.
- C. Make data protection details available in records.
- D. Enable contacts to relate to multiple accounts.
- E. Log a support case to have person accounts enabled.
Correct Answer: B,C,D 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
A health plan provider would like to manage prior authorizations with predefined approval criteria. Which three features in Health Cloud should a consultant recommend in this case?
- A. Business Rules Engine
- B. Out-of-the-box Process libraries
- C. Intelligent Appointment Management
- D. Claims data model
- E. Utilization Management data model
Correct Answer: A,B,E 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private.
A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient ' s data. How should an administrator grant access to the respiratory therapist using outof-the-box Health Cloud features?
- A. Add the respiratory therapist to the patient ' s Care Team and default access will be automatically granted.
- B. Add the respiratory therapist to the patient ' s Care Team and grant Read or Read/Write access as needed.
- C. Add the respiratory therapist to the patient ' s Account Team and default access will be automatically granted.
- D. Add the respiratory therapist to the patient ' s Account Team and grant Read or Read/Write access as needed.
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Free members. You can sign-up / login (it's free).
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