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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

The Department of Disaster Assistance is implementing Grants Management using Public Sector Solutions. One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit. What should be the best solution to achieve this task?

A. Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.
B. Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.
C. Create a guided omniscript guided process to define due diligence steps, related tasks, and documents to collect.
D. Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.

Question 2

A Public Sector Organization (PSO) is currently managing an ongoing emergency by utilizing Emergency Response Management. The PSO would like to gain further insights and use their data in Salesforce to help them analyze their data and understand where they need to increase their focus. What are two preconfigured Dashboards available in the Emergency Response Management package that the Technical Consultant can recommend to the PSO for rapid rollout?

A. Visits
B. Emergency Hotspots
C. Global Emergency View
D. Emergency Requests Overview

Question 3

Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?

A. Workplace Command Center
B. Workplace Strategy Planner
C. HR Service Center
D. Employee Concierge
E. Employee Workspace

Question 4

Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?

A. Public Sector Solution Template
B. The Licenses and Permits template.
C. The Customer Account Portal template.
D. There is no pre-configured template.

Question 5

Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?

A. Enable the Salesforce Spam Check for Experience Sites.
B. Set the external organization-wide default sharing settings for grant applications objects to Private.
C. Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
D. Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
E. Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.

Solutions: