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  • Exam Code: 1Z0-996-20
  • Exam Name: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials
  • Updated: Aug 01, 2026
  • Q & A: 72 Questions and Answers
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  • Exam Code: 1Z0-996-20
  • Exam Name: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials
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Oracle 1Z0-996-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Explain the high level process of loading measurements through to calculating usage
Topic 2
  • Explain the differences between initial measurements, final measurements, and usage
Topic 3
  • Configure a new measuring component type
  • Configure a new derive value algorithm
Topic 4
  • Configure and Manage Credit & Collections and Overdue Processes
  • Manage Over payment and Payment Distribution
Topic 5
  • Use the Get Scalar Details usage rule to retrieve scalar measurements for scalar internal measuring components
Topic 6
  • Manage Financial Transactions
  • Manage and Apply Rates
  • Configure and Manage Adjustments
Topic 7
  • Explain the concept of a Service Order ("Orchrestrator") Activity
  • Devices & Measuring Components
Topic 8
  • Explain the IMD exception statuses and the Automatic Retry functionality
Topic 9
  • Explain the possible relationships between measuring components, service points and usage subscriptions
Topic 10
  • Explain the concept of an install event and the relationship between devices and service points
Topic 11
  • Explain the relationship between devices and measuring components
Topic 12
  • Explain the derived values and how they are associated with the final measurements
Topic 13
  • Explain the relationships between usage transactions and usage subscriptions
  • Explain the concept of Service Order Children Activities
Topic 14
  • Explain the concept of a measuring component and the structures that represent them
Topic 15
  • Configure a new device config type and associate a measuring component to a device
Topic 16
  • Explain the categories of IMD exceptions (generated by VEE rules)

Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20

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Topics of Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam

The Oracle 1z0-996 certification exam is based on the learning, key topics, and activities encountered during oracle pieces of training and implementations. The following are the major topics and sub-skills that a candidate should study for the examination. These topics will give the candidates a clear view of which topics and skills one should focus on for the certification.

  • Service Points and Install Events Explain the concept of the install event Describe the relationship between devices and service points
  • Adjustments Ability to configure and manage payment adjustments
  • Customer Information Manage and Maintain Customer information based on the needs and requirements
  • Usage Explain the usage calculation process Explain usage transactions and usage subscriptions Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
  • Payments Manage and Maintain Payments Manage Overpayment and Payment Distribution
  • Billing Maintain and Manage Bill Segments Complete Bills
  • VEE Explain the difference between critical validations, validation rules, and their executions Explain the concept of VEE process Ability to configure VEE groups containing base package VEE rules Ability to apply VEE group to device or device types Ability to configure eligibility criteria and criteria field value retrieval algorithms Explain categories of IMD exceptions
  • Operational Device Management Explain assets and components Explain specifications and asset relationships
  • Financial Transactions Manage and Maintain Financial transactions
  • Rates Manage and Apply Rates for individual commodities and customers Apply Proration Apply Bill Factors
  • Measurements Explain differences between initial measurements, final measurements, and usage Explain the high level process of loading measurements to calculating usage Explain derived values and their association with the final measurements Create a new derive value algorithm Explain different types of IMDs and the differences between them Explain IMD exception status and Automatic Retry functionality
  • Devices and Measuring Concepts Explain the measuring component and its structures Explain the relationship between devices and measuring components Explain different types of measuring components Ability to Configure device types Ability to Configure measuring component types Ability to Configure device config type Ability to associate measuring component to the device
  • Monitor Overdue Debts Ability to Configure and Manage Credit & Collections Manage Payment Arrangements and Pay Plans
  • Fieldwork and Service Order Management Explain Service Order Activity Explain Service Order Children's Activities The candidate needs to go through and be proficient in every topic.
  • Usage Subscription Explain usage subscriptions Explain relationships between measuring components, service points, and usage subscriptions Set up and design admin data required to configure a usage subscription

The 1z0-996-20 practice exams are designed to render the actual examination experience familiar to students. According to statistics, most students fail the fear of the unexpected not because of their training, but because of exam anxiety. Notes and practice exercises for the 1z0-996 exam dumps should be prepared. Certification assessment matters are focused on real-world situations which deal with real-time challenges, so it is really important for the applicant to have realistic expertise and understanding of operating in the area of customer cloud technology with Oracle utility applications alongside all the educational materials and tutorials.

Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam Certification Path

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  • Provide individuals with a highly recognized label of excellence and customer research around the industry

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